About & Help

User Agreement

“Account” means the gaming account opened by a Player with the Company, on which funds are deposited by a Player for the purpose of making use of the Services offered on the Website;

 

“Bets” – Any amount of funds of the Account, valued against the unknown outcome of a specific Game on the Website;

 

“Bonus Balance” – The amount of funds located in the Player Account under a section named “Bonus Balance” where the bonus funds are held until all the requirements for completion of the Bonus have been fulfilled;

 

“Bonus Terms” shall refer to the Bonus Terms and Conditions available on the Website;

 

“Bonus winnings” means winning made from bonuses, which can be used to play particular non-jackpot games (if not specify explicitly otherwise);

 

“Bonus” includes all rewards, which are not Winnings received through wagering on Games, but are received via participation in a Promotion offered on the Website, including but not limited to any bonus money, free spins, and cashback bonuses;

 

”Cash balance” – the amount of real money deposited by the Player on GoldenPlay, alongside with the winnings originating from the bets placed, using the Player’s money are located in the “Cash balance” section on the Player’s Account;

 

“Company Employees” means any and all officers, directors, employees, consultants or agents or any other company within our group of companies or our suppliers, vendors engaged by the Company, for the entire period of their engagement and 36 (thirty-six) months thereafter;

 

“Company” means Orgona LLC with company registration number 3102893498 and operating under a licence 0000011 granted by the Tobique Gaming Commission;

 

“Deposit” means any funds transferred by a Player from their payment account to the gaming Account on the Website;

 

“Games” shall mean the Random Number Generated games and any other games, for which the Operator has the license to provide to the Players on GoldenPlay;

 

 “General Regulatory obligations” shall refer to any wider legal and regulatory obligations with which the Company is required to comply, including but not limited to anti-money laundering and fraud prevention obligations;

 

“Player funds account” an account held by the operator with a licensed credit, financial and, or payment institution in which player funds are kept;

 

“Player” is any participant with an active Account on GoldenPlay, meeting the applicable terms and conditions (ID and age verifications, other applicable conditions for using the Account);

 

“Promotion” – means any promotional offer welcome offers, free spins/rounds offers and/or any other ad hoc promotions available on our website from time to time. For avoidance of doubt, the Promotions shall be applicable to sports betting, as available on the Website. For the purposes of this document, Promotion is interchangeable with “Bonus”;

 

“Promotional Terms and Conditions” are the specific Bonus/Promotion requirements that are outlined within each of the available Bonuses on GoldenPlay, containing the mandatory content, the Player should comply with;

 

“Random Number Generator (RNG)” means an algorithmic method of generating random Game outcomes;

 

“Services” means any and all services provided by the Company on the Website, including but not limited to the making available of all Games, the granting of Bonuses, and any ancillary services thereto;

 

 “Software” means the software used by the Company and allowing you to access Services made available on the Website;

 

“Wagering” – The total value of bets a Player must place on the Game within the Promotion Time, in order for the Bonus to be allowed to be withdrawn from the Bonus Balance;

 

“Website” means the website operated by the Company under the domain name “www.GoldenPlay.com” and on which the present User Agreement is made available. In addition to the website, the Company may offer its service through alternative platforms such as mobile phone gambling platform/mobile application available on Google and/or Apple store;

 

“Winnings” means any additional amounts accumulated by a Player through the placing and wagering of a Bet on a Game;

 

“Wins” – The prize won on betting in a Game, the amount of which is based on the specific terms and conditions of each Game.

 

1. General terms

2. Acceptance of Terms and Conditions

3. Permitted Participation

4. Participation in the activities and games of GoldenPlay

5. Compliance with Law

6. Responsible Gambling

7. Game Participation

8. Inactive account fee

9. Copyright and Trademarks

10. Refund Policy

11. Illegal Funds and Unlawful Activities

12. Your Representations and Undertakings

13. Cash-out Procedures

14. Payment Transactions and Payment Fraud

15. Personal Information

16. Anti money laundering policy

17. Player’s information

18. AML compliance

19. Indemnity

20. Limitations of Liability

21. NO WARRANTY

22. Breach of these terms and conditions

23. Provisions Relating to Specific Games: Jackpot and Progressive Jackpots

24. General